skype for business mac presence not updating

#Skype for business mac presence not updating for mac
#Skype for business mac presence not updating manual

#Skype for business mac presence not updating for mac

Meeting invitations only display a single dial-in number Fix: Update to Outlook 2016 for Mac build 15.32 or later. Fix: Update to Skype for Business on Mac build 16.3 or later. Skype for Business hangs after clicking on a meeting in the calendar If the meeting invitation contains a specific text pattern like >, it might cause Skype for Business on Mac to hang. Workaround: Set AllowSaveCredentials to True on Mobility Policy. When opening the calendar tab in Skype for Business, an Exchange credential dialog box appeared You might see this error if your UPN and SIP addresses do not match, and if AllowSaveCredentials is set to False on Mobility Policy.

Jabra Evolve 65 (USB cable) Fix: Update to Skype for Business on Mac build 16.3 or later.

Polycom CX300 Desk phone Fix: Update to Skype for Business on Mac build 16.3 or later.

Jabra Evolve 65 (USB cable) Hold or resume the current call The hardware hold button works for the following devices for Lync for Mac while it doesn't work on Skype for Business on Mac.

Accepting incoming call The call button to accept incoming calls is working for the following devices using Lync for Mac while it doesn't work on Skype for Skype for Business on Mac. Until these server updates, Mobility enablement on the server side is required. This means that having a mobility policy assigned to Mac users will not be required. Mobility Policy required With the release of and, we will support Skype for Business on Mac as a desktop application.

#Skype for business mac presence not updating manual

Issue: Skype for Business on Mac currently does not support showing a location in the UI, entering a manual location, or multiple emergency numbers. Important: Users will not be able to dial 911 until the CU4 server update is applied. E-911 support Requirement: The minimum server version is. Multiple prompts to leave meeting when pressing the hang-up button on a UC USB device This is a known issue due to signaling with some USB devices. Cannot sign in to Skype for Business Some Lync profiles might be different from Skype for Business on Mac profiles and can cause a discrepancy. We recommend that you perform a clean uninstall of Lync for Mac 2011 prior to installing Skype for Business.

Side-by-side installation Side-by-side installation of Skype for Business and Lync is not supported on Mac. Presence not updated if not in Outlook If a user is not logged in to Outlook, presence information in Skype for Business on Mac does not update based on the Outlook calendar.Ĭan't search Skype directory Skype for Business on Mac users can't search the Skype directory, although you've this functionality for your organization. Recommend that you reinstall Skype for Business on Mac. Only people who have the Skype for Business of Lync for Mac phone service will be able to use call parking.Ĭan't see users' Skype for Business Presence in Outlook 2016 for Mac If you have Lync for Mac 2011 installed on the same Mac device, Lync for Mac might have changed the configuration. Call parking does not work to transfer calls to a conventional or analog phone. Only people using Skype for Business on PC, Lync for Mac, or a Skype-enabled desk phone can retrieve a parked call. Ensure Skype for Business is running and signed in.Ensure the user account is the same in Outlook and Skype for Business.Troubleshooting Outlook integration in case Contacts don't show presence, online meetings fail to schedule, or there is no dial-in information in meeting invitation: Same user account needs to be signed into Outlook and Skype for Business.Mac Outlook version 15.28 or later is required.Known issues Issue Comment Outlook integration Requirements for Skype for Business and Outlook integration on Mac: After updating to builds 9317.272 or 8309.973 or later, Mobility enablement will no longer be required. Without or, Skype for Business on Mac requires Mobility enablement on the server side. It also seems like the client is having issues communicating to our exchange server because I can't search for other Skype for business users unless I enter their entire email address, however, I can see my Meetings in the client.ĭoes anyone know what could be causing this issue? Any help would be appreciated. I have the latest version of Skype for business installed and have tried reinstalling the Skype for Business client, and choose the Delete Sign-In Info button before signing in but it didn't fix the issue. I am running the Skype for Business Mac client, but I'm unable to add contacts as the option is grayed out.